Privacy Policy

Introduction

At Pixelhouse Group, we’re committed to protecting and respecting your privacy. This privacy policy explains how: we use any Personal Information we collect about you when you contact us, engage with our products and services or use our website; how you can review, update or remove your Personal Information; and how we process your Personal Information in line with the General Data Protection Regulation (GDPR).

Who are we?

We are DBpixelhouse, we are technology and digital content service suppliers to the live events industry. DBPixelhouse is a company limited by guarantee (no. 02995233). The registered address is Spectrum 800, Ashchurch Business Centre, Alexandra Way, Tewkesbury, Gloucestershire, GL20 8TD.

What Personal Information do we collect about you?

We collect information about you when you contact us, use our products and services, or use our website. If you contact us or use our products and services, we will collect your:

  • First name
  • Last name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Any communications with us
  • Your consent (or not) for us to use your information for our own marketing purposes

By using our website, we will collect:

  • Your IP address
  • Your web browser
  • Your time zone
  • The search terms that referred you to the site

How will we use and store your Personal Information?

We collect information about you to:

  • Provide quotations
  • Make telephone and email contact
  • Help with the delivery of our products and services
  • Email you marketing information which we believe may be of interest to you and your business

This Personal Information will be stored securely on our systems, and you have the right to review or update your data or have it removed at any time. We use your IP address and other information collected from the website to personalise your repeat visits and help us collect statistics about visitor behaviour. We also use Google Analytics to help us understand how visitors use our site.

How will we use your Personal Information for marketing purposes?

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. We will not share your Personal Information with third party organisations for marketing purposes without your express consent.

Who do we share your information with?

We will not share your Personal Information with any other organisation unless:

  • We are legally required to disclose the information
  • We have your consent
  • We are required to do so as part of the provision of our products and services

Cookies

Like many websites, we use cookies. You can read more about how we use them in our Cookie Policy.

Your rights

You have the right to request a copy of any Personal Information we hold about you. You also have the right to request correction or deletion of your Personal Information. To do so, please contact us at hello@pixelhousegroup.com.

Contact us

If you have any questions about this privacy policy or our treatment of your Personal Information, please write to us by email at hello@pixelhousegroup.com or by post to: Pixelhouse Group, Spectrum 800, Ashchurch Business Centre, Alexandra Way, Tewkesbury, Gloucestershire, GL20 8TD.